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Description

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October 09, 2002 --  Carolyn St. Pierre, host

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Title: In Interpersonal Communication, Quality Really Pays Off  --  Rick Brenner, Chaco Canyon Consulting

Abstract:

Discussion explores interpersonal communication from a quality perspective. It examines miscommunications, their sources, and gives a model for understanding how miscommunications happen.

It's highly interactive, and a lot of fun. The insights are helpful to anyone, of course, but when applied in the work setting, organizational performance improves with very little training investment. 

Speaker Biography:

Rick Brenner, Principal Chaco Canyon Consulting

Mr.  Brenner has served as program chair of the Boston Section of the American Society for Quality (ASQ).  He has presented this topic at the Boston Section of ASQ annual spring conference (BOSCON) which resulted in rave reviews.

Directions:

The meeting is at the Wright Express (WEX) Darling Ave Campus, which is accessible from Foden Road or Maine Mall Road. The meeting will be held in the Café which is located in the rear of #75 Darling Ave. The Darling campus is composed of four connected buildings (Buildings 53, 75, 95 and 97) and the easiest way to get to the Café is to enter at #53 Darling and drive around to the rear of #75 Darling.

From 95 -

Take exit for Airport onto Western Ave (south) to right on Payne Road (Maine Mall Rd.).
Next left onto Darling Ave.

From 295 -

From Exit 3, take right onto Westbrook St. to Western Ave (Young's Furniture on Corner).
Next Left onto Foden Rd.
Next Right onto Darling Ave.
 

Call the Maine Chapter Voicemail for meeting information and for information about meeting cancellations in case of inclement weather ~ 207-766-5514 September to mid-June ~ 766-5836 mid-June through August