PMI Maine, 10/09/02 -- Carolyn St. Pierre, host Formatted for printing. Return to regular page
Title: In Interpersonal Communication, Quality Really Pays Off
-- Rick Brenner, Principal Chaco Canyon Consulting
Description:
Discussion explores interpersonal communication from a quality perspective. It examines miscommunications, their sources, and gives a model for understanding how miscommunications happen.
It's highly interactive, and a lot of fun. The insights are helpful to anyone, of course, but when applied in the work setting, organizational performance improves with very little training investment.
Speaker Biography: Mr. Brenner has served as program chair of the Boston Section of the American Society for Quality (ASQ). He has presented this topic at the Boston Section of ASQ annual spring conference (BOSCON) which resulted in rave reviews.
Directions:
Wright Express Cafe, 54 Darling Ave, South Portland
From 95 -
Take exit for Airport onto Western Ave (south) to right on Payne
Road (Maine Mall Rd.).
Next left onto Darling Ave.
Right at the Wright Express building (54 Darling).
From 295 -
From Exit 3, take right onto Westbrook St. to Western Ave (Young's
Furniture on Corner).
Next Left onto Foden Rd.
Next Right onto Darling Ave.
Left at 54 Darling Ave. at the Wright Express building
Park in rear between 1st and 2nd building. Enter through Cafe door. This is a full glass door with direct view from the Cafe.
Call the Maine Chapter Voicemail at 207-766-5514 or 766-5836 information about meeting cancellations in case of inclement weather.